Unplanned Power Outage Email Notification Template

Unplanned system or network outage or severe degradation which impedes access to some or all of the miracle.

Unplanned power outage email notification template. Unplanned outage notification template. Staff need outage alerts as soon as possible to avoid frustration and an influx of helpdesk calls. Outages are stressful for customers and for the teams supporting them but having a plan and some well thought out outage notification samples can help make things easier. States deliver unplanned outage messages including outage started estimated times of restoration updates and outage restored based and triggered on outage management system oms interfacing automatically via voice text or email. Generic notice from xyz company.

For unplanned outages timing is everything. Notifying customers during an unplanned power outage 12 power outages 3. Communication during outages is easier if you re prepared. Unplanned outages can be even more challenging with storm damage extended power outages a roof collapse from heavy snows vehicular damage to buildings or any other major event that causes downtime for your business and employees. Draft sample outage notification chart ccwg 03 23 06 page 1 of 8.

Since unplanned outages require quick attention all that is initially required is an immediate notification to sc. Customers will always appreciate the companies who communicate clearly during outages even when the problem itself isn t easily fixed. Unplanned service outage or. However there is a general outline that most notifications follow.